1. Terms & Conditions
Welcome to Godha Kanungo Ventures
These Terms and Conditions (“Terms”) govern your use of our website and any purchase of products or services (“Services”) offered by Godha Kanungo Ventures (“we”, “us”, “our”). By accessing or using our website, you agree to these Terms.
Use of the Website
You agree to provide accurate and complete information while registering or placing orders.
You are responsible for ensuring that products purchased meet your requirements.
All content, product images, and materials on this site are the property of Godha Kanungo Ventures and cannot be reproduced without written permission.
Legal Use
You agree not to use our website for any unlawful activity or in violation of Indian law.
External links on the website are provided for convenience only. We are not responsible for third-party content.
Payments
All payments must be made in full at checkout.
Cash on Delivery (COD) is not available.
Limitation of Liability
We do not guarantee that the website information is accurate or complete. You use this website at your own discretion and risk.
Governing Law
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Bhopal, Madhya Pradesh.
🟩 2. Shipping Policy
Domestic Shipping
Orders are shipped through verified courier partners within 3–5 business days after payment confirmation.
COD is not available.
You will receive an email confirmation with tracking details once your order is dispatched.
International Shipping
International orders (if applicable) are shipped via registered international courier or India Post speed post.
Delivery Delays
Godha Kanungo Ventures is not liable for delays caused by courier companies, customs, or external factors beyond our control. Delivery timelines may vary depending on your location.
Shipping Queries
For any shipping issues, contact:
📧 indoisraelavocadoshop@gmail.com
🟩 3. Return, Refund & Replacement Policy
Due to the biological and perishable nature of our products (live plants, fruits, nursery materials), we follow a strict no-return, no-refund policy.
Returns
Products once sold and dispatched cannot be returned.
Refunds
No refunds will be issued once payment has been made and the order processed.
Cancellations
Orders cannot be canceled once dispatched.
Replacements (Exceptional Cases Only)
Replacements may be approved only in case of major transit damage, at our sole discretion.
Customers must share an unboxing video and clear photos within 24 hours of delivery.
Replacement eligibility will be determined on a case-by-case basis.
For queries, write to: indoisraelavocadoshop@gmail.com
🟩 4. Privacy Policy
Godha Kanungo Ventures respects your privacy and is committed to protecting your personal information.
Information We Collect
Name, contact details, address, and email.
Transaction details (excluding card data).
Preferences and interests related to our products.
We do not store or process any credit/debit card data. Payments are securely handled by third-party payment gateways.
How We Use Your Data
To process and deliver your orders.
To send order updates, offers, and new product information.
To improve our services and for internal record-keeping.
Sharing of Information
Your data may be shared with:
Trusted third-party partners (courier, logistics, and payment processors).
Legal or regulatory authorities if required by law.
Cookies
We use cookies to enhance your browsing experience. You may disable cookies through your browser settings, though some features may not function properly.
Your Rights
You may review, correct, or withdraw consent for data usage by emailing indoisraelavocadoshop@gmail.com
.
Withdrawal of consent may limit our ability to fulfill orders or provide certain services.
Data Retention & Security
We retain your information as long as needed to provide services and comply with legal requirements. We use commercially reasonable safeguards to protect your data.